ysl99's Commitment: Your privacy is not merely a legal obligation to us — it is a moral responsibility. We build our systems on the principle of "privacy by design", meaning data protection is embedded directly into the platform infrastructure, not added as an afterthought.
01Introduction
This Privacy Policy ("Policy") describes the privacy practices of ysl99 ("we", "Platform") regarding the collection, use, disclosure, and protection of your personal information when you use the ysl99 platform at ysl99.plus and related mobile apps.
We understand that your trust is the most valuable asset we hold. As an online entertainment platform operating for players in Malaysia, we take seriously our responsibility to ensure that every piece of information you share with us is handled with the highest level of confidentiality and security.
This Policy applies to all users who register or use ysl99 services, including visitors without an account who simply browse our platform. By continuing to use the ysl99 platform, you agree to the terms of this Privacy Policy in its entirety.
Important Note: Please read this Privacy Policy carefully before registering or using any ysl99 services. If you do not agree with any part of this policy, please discontinue use of our platform.
02Personal Data We Collect
Ysl99 collects personal data through several means depending on the nature of your interaction with our platform. Below is a detailed breakdown of the data collected:
A. Data You Provide Directly:
- Full name as stated on official identification documents
- An active mobile number registered in Malaysia
- A valid and active email address
- Bank account or e-wallet details for deposit and withdrawal purposes
- Identity verification documents (KYC) such as MyKad, passport, or driving licence when requested
- Passwords stored in encrypted hash format — we never store passwords in plain text
B. Data Collected Automatically:
- IP address and country-level geolocation information
- Device type, operating system, and web browser version
- Login history and active session duration
- Wagering history, deposits and withdrawals
- Platform usage data including games played and play duration
- Technical logs for error tracking and security purposes
C. Trusted Third-Party Data:
- Payment verification information from our payment service providers
- Identity verification data from licensed KYC services
- Fraud prevention information from security service providers
| Data Categories |
Example |
Requirements |
| Identity |
Name, MyKad, Passport |
Mandatory (KYC) |
| Contact |
Email, Phone Number |
Mandatory |
| Financial |
Bank Account No., E-wallet |
Mandatory (Payment) |
| Technical |
IP Address, Device |
Automatic |
| Usage |
Game History, Sessions |
Automatic |
03How We Use Your Personal Data
Ysl99 uses your personal data solely for lawful, necessary purposes directly related to the provision of our platform services. These purposes are as follows:
- Account Management: Creating, verifying, and managing your member account, including the login process, password resets, and two-factor authentication.
- Payment Processing: Securely processing your deposits, withdrawals, and financial transaction verifications through licensed payment providers.
- KYC & AML Compliance: Fulfilling legal obligations related to identity verification and anti-money laundering as required by international regulatory bodies.
- Platform Security: Detecting, investigating, and preventing fraudulent activity, unauthorized access, and platform abuse.
- Customer Support: Responding to inquiries, resolving complaints, and providing the technical assistance you need.
- Responsible Gaming: Monitoring gameplay patterns to detect signs of problem gambling and provide appropriate support in accordance with our policy Responsible Gaming ours.
- Platform Communications: Sending you important notifications related to your account, security, promotions, and platform updates.
- Platform Improvements: Analyzing usage data in aggregate (not individually) to improve the performance, design, and user experience of the ysl99 platform.
Important: ysl99 does not use your personal data to make automated decisions that materially affect your rights without human review. Any decision with serious impact on your account will be reviewed by our team.
04Data Sharing & Disclosure
Ysl99 does not sell your personal data. However, in certain limited situations, we may share your data with the following parties for legitimate reasons:
- Payment Service Providers: Transaction information required to be shared with licensed payment providers (FPX, Touch 'n Go, GrabPay, Boost, MAE) solely to process your transactions.
- KYC Service Providers: Identity verification data is shared with licensed KYC providers to fulfill our legal obligations.
- Security & Anti-Fraud Providers: Certain technical data is shared with security services to detect and prevent fraud.
- Game Providers: Minimum necessary account information shared with third-party game providers solely to enable access to their games within the ysl99 platform.
- Authority & Regulatory Body: We will disclose data when lawfully required by a court, law enforcement body, or competent regulatory authority.
All third parties that receive your data from ysl99 are bound by strict confidentiality agreements and are only permitted to use that data for the specified purposes.
05Data Security
Protecting your personal data is ysl99's highest priority. We continually invest in the latest security infrastructure to ensure your information is always safeguarded:
- Transmission Encryption: All communications between your browser/app and our servers are secured by TLS 1.3 protocol with 256-bit encryption.
- Storage Encryption: Sensitive data such as banking information and KYC documents are stored in encrypted form using AES-256 standards.
- Strict Access Control: Only authorized ysl99 staff with a legitimate business need may access member personal data. All access is logged and monitored.
- Two-Factor Authentication (2FA): Member accounts are protected with 2FA options via SMS OTP and email to prevent unauthorized access.
- Regular Security Audits: ysl99 conducts regular penetration testing and security audits by independent third parties.
- 24/7 Monitoring: Our automated monitoring system operates around the clock to detect any suspicious activity or intrusion attempts.
Shared Responsibility: While ysl99 employs the best security measures, your account security also depends on your own actions. Please use a strong password, enable 2FA, and never share your login credentials with anyone.
06Cookies & Tracking Technologies
Ysl99 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
- Essential Cookies: These cookies are required for core platform functions such as login authentication and secure sessions. The platform cannot operate properly without them and they cannot be disabled.
- Performance Cookies: Collecting information on how you use the platform — pages visited, time spent, and any errors encountered — to help us improve platform performance.
- Functional Cookies: Remembering your preferences and settings such as language, preferred currency, and display options to deliver a more personalized experience.
- Security Cookies: Used to detect abnormal usage patterns, prevent fraud, and protect your account from unauthorized access.
You can manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality and your experience on the ysl99 platform. Third-party cookies used are solely from trusted service providers directly related to platform operations.
07Your Rights Regarding Personal Data
As a ysl99 member, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team:
👁️
Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide it within 14 working days.
✏️
Right to Rectification
If any of your data is inaccurate or outdated, you have the right to request that we correct it promptly.
🗑️
Right to Erasure
You may request the deletion of your personal data, subject to legal record-keeping obligations we are required to comply with.
🚧
Right to Restriction of Processing
You may request that we restrict the processing of your data in certain situations, such as during a dispute about data accuracy.
📦
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format for transfer to another provider.
🛑
Right to Object
You have the right to object to the processing of your data for direct marketing purposes at any time, and we will stop immediately.
08Data Storage & Deletion
Ysl99 retains your personal data for as long as necessary to fulfil the purposes stated in this Policy or as required by applicable law.
- Active Account Data: Retained for the duration your account remains active plus the minimum period required by AML and KYC regulations (typically 5–7 years after account closure).
- Transaction Records: Retained for a minimum of 7 years in accordance with applicable financial and tax legal requirements.
- Security Logs: Retained for 12 months for security incident investigation purposes.
- Support Communication Data: Retained for 2 years for customer service reference and improvement.
- Cookie Data: Session cookies expire when you close your browser; persistent cookies expire after a set period (typically no more than 12 months).
When data is no longer needed and there is no legal obligation to retain it, ysl99 will securely delete or anonymize it using methods that ensure it cannot be recovered.
09Changes to This Privacy Policy
Ysl99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements.
- You will be notified of any significant changes to this Policy via your registered email and in-platform notifications at least 14 days before the changes take effect.
- The "Last Updated" date at the top of this page will always reflect the latest version of this Policy.
- Continued use of the ysl99 platform after the effective date of any changes constitutes your acceptance of the updated Policy.
- Version history of this Privacy Policy is available on request — contact our support team to obtain a previous version.
Recommendation: We encourage you to review this Privacy Policy periodically, especially whenever you receive a change notification from us. Understanding how your data is managed is your right as a ysl99 member.
10Contact Us
If you have any questions, concerns, or wish to exercise your privacy rights, ysl99's Data Protection Officer team is ready to assist you:
- Privacy Email: [email protected]
- Live Chat: Available 24/7 via the support icon on the ysl99 platform
- Response Time: We are committed to responding to all privacy enquiries within 3 working days
For official requests relating to the exercise of data rights, please include your full name, account username, and a detailed description of your request to expedite the process. We may need to verify your identity before processing the request in order to protect your account security.
Effective date: 1 January 2026 | Version: 2.1 | ysl99.plus